Many people are intimidated by the repair process.
You don't have to be.
5D is here for you 6 days a week, and we want to help you. Call us with any questions about the repair process. We'll be glad to help.

5D Guarantee
All of our repairs are backed by our 100% satisfaction guarantee for as long as you own your vehicle!

Click here to fill out your customer survey and warranty registration.

♦Color Match
Our top of the line automotive paint, Standox, allows us to get a perfect paint color match every time.

♦Customer Interaction
At Fifth Dimension, our focus is our customer. If you do not understand your estimate, or any part of the repair process, we will gladly explain it to you. Estimates are written in our "Customer Interaction Center" where we have dual computer screens, which allows you to see where your money is going while we're writing your estimate.

♦Insurance Company Communication
This is a collision repair industry must. Keeping in contact with your insurance company allows us to be sure that all processes will be paid for.

♦Free Estimates
Estimates free of charge are also common in the collision repair industry. Why change a good thing? However, we are one of the only shops in the Champaign-Urbana area offering free estimates on Saturdays.

 ♦Rental Car Set-up
If you need a rental car we will gladly arrange one for you, adding the cost to your repair bill so you can pay all at once. We can even make rental arrangements for you if you insurance company is covering the cost!

   
   
   
   

Payment Methods

♦ Insurance Work
We
work with ALL insurance companies. Contrary to popular belief, YOU choose where your vehicle is repaired, not your insurance company. Insurance companies, by law, cannot force you to use a specific collision repair facility, and they cannot deny your claim because of the collision repair facility you choose.
If you have any questions when dealing with an insurance company, feel free to give us a call. We'll help you out in any way we can.

Are you going to report to your insurance company?
If so, contact them as soon as possible. They will give you a claim number and tell you if they will write their own estimate, or if they want you to get an estimate at a collision repair facility. 

Do you already have an insurance estimate?
You can bring it over, or just pop it into the nearest fax machine and send it to 217-531-2693 along with your name and phone number. You can also email it to MMiller@5DCollision.com. We will match the estimate, and contact you to schedule a date for the repair! It's that easy.

You may have a deductible amount on your policy.
Please check the amount of your deductible BEFORE repairs are initiated. You will be responsible to pay that amount before your vehicle can be released.
If your insurance company issues a check to you, you are responsible for getting that amount to the collision repair center of your choice. You can sign the check over to the company, or cash it yourself.

♦ Customer Pay
We accept cash, checks, Visa, Mastercard, and Discover. A small deposit for parts may be necessary upon scheduling. If you cancel your appointment, 5D may be charged a restocking fee for returning the parts for your repair.

♦ Fleet
5D will work with your company to keep your fleet vehicles looking pristine.

 

♦ Wheel Balancing/Alignment/Tire Rotation

♦ Custom Vinyl Lettering and Application

♦Recycling
5D recycled used metal, plastic, and cardboard!

Complete Car Wash and Detail
Complementary with Every Repair

 

Body Repairs

♦ Fiberglass Repairs
Any item made of fiberglass-vehicles, toppers, boats--You name it, we'll repair it.

♦ Rust Repair
From small rust bubbles to patch panels, 5D is your local rust eliminator.

♦ Body/Frame Repair
From minor dents to major collisions, 5D can tackle any type of body repair.

♦ Restoration
One of the most rewarding types of repairs, restoration brings new life to neglected automobiles. From small repairs and paint to complete restoration, we've got you covered. Check out "The Museum" for examples of minor and major restorations completed at 5D!

   
   
   
   

Paint

♦ Complete Buff and Polish
This process eliminates light scratches and gives your vehicle an all-over showroom shine. For an accurate estimate of how well your vehicle would benefit from a buff and polish, stop by 5D today!

♦ Complete Repaint
If a buff and polish just isn't enough to get rid of the scratches and bring back your vehicle's shine, a complete repaint will definately get the job done. Prices vary depending on overall vehicle damage and the color you choose.

♦ Custom Painting 
At Fifth Dimension, we love giving cars personality with custom paint, ranging from pinstripes with small accents to wild all-over works of art. Check out our 5D Custom Jobs page by clicking above to see examples of our work.

♦ Specialty Items
5D is not just limited to painting cars. If our paint will stick to it, we'll paint it. We've painted motorcycles, refrigerators, trailors, house doors, garage doors, and even large planters. We also custom paint wall hangings like the ones seen in our front office. Check our some of our painted specialty items here.