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Many people are intimidated by
the repair process. You don't have to be. 5D is here for you
6 days a week, and we want to help you. Call us with any questions about the repair process. We'll be glad to help.
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5D Guarantee All of our repairs are backed by our 100% satisfaction guarantee
for as long as you own your vehicle! Click here to fill out your customer survey and warranty registration.
♦Color Match Our top
of the line automotive paint, Standox, allows us to get a perfect paint color
match every time. ♦Customer
Interaction At Fifth Dimension,
our focus is our customer. If you do not understand your estimate, or any part of the repair process, we will gladly explain
it to you. Estimates are written in our "Customer Interaction Center" where we have dual computer screens, which
allows you to see where your money is going while we're writing your estimate. ♦Insurance
Company Communication This is a collision repair industry must. Keeping in contact with your insurance company allows us to be sure that
all processes will be paid for. ♦Free
Estimates Estimates
free of charge are also common in the collision repair industry.
Why change a good thing? However, we are one of the only shops in
the Champaign-Urbana area offering free estimates on Saturdays. ♦Rental Car Set-up If
you need a rental car we will gladly arrange one for you, adding the cost to your repair bill so you can pay all at once.
We can even make rental arrangements for you if you insurance company is covering the cost!
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Payment Methods
♦ Insurance Work We
work with ALL insurance companies. Contrary to popular
belief, YOU choose where your vehicle is repaired, not your insurance company. Insurance companies, by law, cannot force you to use a specific collision repair
facility, and they cannot deny your claim because of the collision repair facility you choose. If you have any
questions when dealing with an insurance company, feel free to give us a call. We'll help you out in any way we can.
Are you going to report to your insurance
company? If so, contact them as soon as possible. They will give you a claim number and tell you if they will
write their own estimate, or if they want you to get an estimate at a collision repair facility. Do you
already have an insurance estimate? You can bring it over,
or just pop it into the nearest fax machine and send it to 217-531-2693 along with your name and phone number. You can also
email it to MMiller@5DCollision.com. We will match the estimate, and contact you to schedule a date for the repair! It's that easy. You may have a deductible amount on your policy. Please check the amount of your deductible BEFORE repairs are initiated. You will be responsible
to pay that amount before your vehicle can be released. If your insurance company issues a check to you, you are responsible
for getting that amount to the collision repair center of your choice. You can sign the check over to the company, or cash
it yourself.
♦ Customer Pay We accept cash, checks, Visa, Mastercard,
and Discover. A small deposit for parts may be necessary upon scheduling. If you cancel your appointment, 5D may be charged
a restocking fee for returning the parts for your repair.
♦ Fleet 5D will work with your company to keep
your fleet vehicles looking pristine.
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♦ Wheel Balancing/Alignment/Tire Rotation
♦ Custom Vinyl Lettering and Application
♦Recycling 5D recycled used metal, plastic, and cardboard!
♦ Complete Car Wash and Detail Complementary with
Every Repair
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♦ Fiberglass Repairs Any item made of fiberglass-vehicles, toppers,
boats--You name it, we'll repair it.
♦ Rust Repair From small rust bubbles to patch
panels, 5D is your local rust eliminator.
♦ Body/Frame Repair From minor dents to major
collisions, 5D can tackle any type of body repair.
♦ Restoration One of the most rewarding types of repairs, restoration brings new life to neglected automobiles. From
small repairs and paint to complete restoration, we've got you covered. Check out "The Museum" for examples of minor and major restorations completed at 5D!
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Paint
♦ Complete Buff and Polish This process eliminates
light scratches and gives your vehicle an all-over showroom shine. For an accurate estimate of how well your vehicle would
benefit from a buff and polish, stop by 5D today!
♦ Complete Repaint If a buff and polish just isn't
enough to get rid of the scratches and bring back your vehicle's shine, a complete repaint will definately get the job
done. Prices vary depending on overall vehicle damage and the color you choose.
♦ Custom Painting At Fifth Dimension, we love giving cars personality with custom paint, ranging
from pinstripes with small accents to wild all-over works of art. Check out our 5D Custom Jobs page by clicking above to see
examples of our work.
♦ Specialty Items 5D is not just limited to painting cars. If our paint
will stick to it, we'll paint it. We've painted motorcycles, refrigerators, trailors, house doors, garage doors, and even
large planters. We also custom paint wall hangings like the ones seen in our front office. Check our some of our painted
specialty items here.
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