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Click the links on the right to download
our Customer Service Index PDF files to read our customer reviews for the calendar years 2010 and 2011. 5D has received many great email reviews from
our customers as well. Check them out below.
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View our 2011 CSI Report!
View our 2010 CSI Report!
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I just wanted you to know that I am extremely pleased with the work you did on my silver Subaru WRX.
As a professional
detailer for years, I have high standards and your repair of the paint on my vehicle is very very well done.
I left you a great review on Google Maps.
I took a few business cards, I
have a lot of car enthusiast friends and I will be sure they get your card and a glowing recommendation from me.
Great job!!!
-Chris
Completed April 2011 |
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I'm the guy with the tailgate in the pictures on 5DCollision.com. I tell people my story of how you guys overhauled my truck all the time!
I'm
very pleased with your craftsmanship.
It's been a couple of years now, and the paint is just as beautiful as it was
the day I picked it up.
The truck now has a new engine, and flies an American Flag behind the cab regularly.
Thank
you for your services. You truly are amazing at what you do. Very Respectfully, Joel Completed May 2008 Reviewed Feb 2011
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"I got a "thumbs-up" from three different guys on my way home. That tells
you something!" -Stan Completed January 2011 |
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"Oh yes, definitely I got more looks (with the driver's stripe than without it). Thank you for a great job on the car." --Wendell Completed September 2010
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Everybody loves the car. My son was very happy with the results. Didn't get there in time to enter the
car show for judging but everyone thought it was the best car there.
Thanks so much. I am extremely pleased. You
did a beautiful job. --Roger
Completed August 2010
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Scott and the 5D gang, Thanks for the great work on my car and delivering it on Saturday. Here is a picture of the car at Roanoke Motors
on Sunday and me with my trophy. It wouldn't have been possible without your help. Please pass on my thanks to all
of the guys that worked on the car. They do great work. Thanks again,
Jay and Charlene Completed July 2010
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Website is great and
we were extremely pleased with the outcome of our 82 Corvette. Thank you everyone!! --Archie & Nancy Completed September 2009/Reviewed
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Thank you for the repairs recently completed
to my SK truck. The bumper looks great. I was
very satisfied with the value of my repairs and will definitely be sending more work your way. Thanks again, Steve. Completed May 2010 |
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Scott, just wanted to say thanks again for the
excellent work done on the 'Vette. Paint looks great and I certainly recognize your extra efforts. The rest of the car looks much better too after being polished . It's refreshing
to be pleasantly surprised in todays business world. When most companies are content to just get by, you go above and beyond whats expected. It is appreciated! -Bill Completed April 2010 |
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"This is PERFECT. I am grinning from ear to ear. Actually toasting it
with a beer as I write this. Thank You so much for doing this. It will fit perfectly with all my other viper stuff.
You really did a great job on this. The stripes are smooth, not like my factory paint stripes. I should have had you do it.
Yours are much better.I want to actually post a pic of it on the VCA forums. To show off YOUR good work. I know others
would love it.Thanks again Scott. By the way, the fangs logo
looks terrific also. Love the way it changes colors. Well Done!" -Tim Completed March 2010
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"I want to thank you for your very generous work to buff out the
scratch on rear fender of my Dark Blue '06 Jeep Grand Cherokee. Your efforts are greatly appreciated, and yes I will
return if and when I have work to be preformed. Thanks again, I have made several references to you for work since you
repaired this same vehicle a few months ago." -Steve Received March
2010
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I want to thank you all and Scott
for helping me out when my car wouldn’t start. You guys were soooo helpful and I appreciate it more than you know. I recommend you to ALL…….. Thanks again, Holly Completed January 2010
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Just wanted to thank everyone involved in the painting on my 2010 Camaro. Everything looks awsome. My wife and I were very impressed with the professionalism
at 5th Dimension. I will highly recommend
your business. My wife cannot wait until
the car show season to show her Camaro off. Thanks again! Todd Kelly Completed
January 2010
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 "From 5D's "step up" notice on the door to the great coffee bar and door-to-door driving me home and picking
me up, I was knocked out by their customer-oriented attitude. I own and operate my own service business
in C-U (C-U Pet Sitting Service) and know what it takes to go that extra bit to be the best in service... and 5D has SOOO
accomplished it! Ingrid did a great job viewing the damage to my Prius and listening to my budget-oriented
desire to do a paint job that did not involve an expensive repair that I cannot afford this year. Their
2-screen computer was unique and meant that I could ask her questions and
pick out only the most essential work (but also seeing what it would cost to do a complete repair down the line, when I have
more money to spend). She didn't mind at all that I was doing a nickel-and-dime run on her estimate, and
the extra time that took. I went home and thought about 5D as compared to the other two collsions repair
estimates I'd received -- and it was an easy choice to go with 5D. Not only
was their estimate $158 cheaper than (NAME OF LOCAL SHOP OMITTED) (for exactly
the same work), but it was a full $936 less than (SECOND LOCAL SHOP)! (SECOND
LOCAL SHOP)(stay away from them!) said they could not paint without doing the repair because the paint wouldn't hold
to a curve. Really? What a load of lies! (FIRST LOCAL SHOP) wanted
to keep the car 3-4 days to do the work, (SECOND LOCAL SHOP) needed it at least 7 days
-- and 5D had it completed in just 1.5 days, with 2 days' wait to bring it in. Should a client need to
wait in the 5D shop (I never did), there's a wonderful living-room-like lounge with inviting leather couches and a huge wall
TV plus free coffee bar (head and shoulders above what was offered at (FIRST LOCAL SHOP), and (SECOND LOCAL SHOP) two chairs by the door were in a reception area
so heavily perfumed that I preferred to wait outside in the cold). Of course the paint job itself that
5D accomplished was beautiful. But
my car was returned as clean as the day I bought it
in December 2005. They vacuumed not only the driver's area or front half, but the entire car front to rear
-- and that meant moving a lot of my business items out of the backseat and rear, vacuuming under them, and returning them.
Let me admit that I've NEVER vacuumed the car's interior myself, so it really needed it!
I will have to ask them how they got the touch screen spotless (I've tried cleaning it and never done as good a job). They washed the outside so it was gleeming,
and I park under a tree so there was stuff hardened onto the hood. And all that cleaning
was completely FREE, since the final charge was exactly what
their estimate had been. I may have to have them clean it for me forever in the future, as I'll never be
able to do THAT good a job myself!
Bottom
line: Fifth Dimension is the best collision repair shop in the area. Do yourself a favor
and hire the most competent people to help you through a trying time. You'll save money, time and headaches by letting these experts
take care of you and your vehicle."
-Janus
Completed November 2009
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Thanks
again for putting me at ease about this. On Saturday, I was very pessimistic about our chances of ever getting our van
fixed. I knew we simply could not afford any major repairs on our own, and I assumed the worst
(regarding insurance companies AND collision repair companies), rather than hoped for the best. Fifth Dimension is such
a pleasant surprise! Thank you for being patient with explaining everything in detail,
and for being our mediator with the insurance company. I am no longer worried about this!"
"No
complaints. Everything is beautiful! Thank you for holding our hands through this, and making sure everything worked
out well in the end. We simply cannot say enough good things about Fifth Dimension!"
-Tom K. Completed November
2009
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To Scott, Ingrid, and the rest of Fifth Dimension Workers I want you to know that I really appreciate all the help you've done and given me with my truck. I really do like
your work that you guys do and hope you get good business/more work to do on vehicles. I hope you all have a GREAT 2010! Thanks
for all the help! P.S. Scott, I appreciate your help with you wanting to help me out in my situation that I'm in. I hope your
business succeeds in the future. Thanks a lot, Justin Completed December 2009
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I drove in with a car which
was deteriorating, and drove out with a masterpiece. The team at Fifth Dimension restored my 1956 Citroen to like-new
condition with scrupulous attention to detail, authenticity, and reasonable pricing. The folks at Fifth Dimension were
enthusiastic, hard-working, easy to access, responsive to suggestions, and genuinely concerned with producing a high-quality
restoration. They went out of their way to obtain the proper parts, and diligently researched the correct look for this
vintage vehicle. In fact, the car now matches a research photo obtained by their staff. I could not be happier
and would recommend the service to anyone owning a vehicle of any era. If one takes a look at the "before and after"
images, it is hard to believe that they are the same vehicle.Simply outstanding!! J. Ryan Completed November 2009 |
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"I would like to thank you and your staff for the wonderful work you did on my 2004 Softail. It was amazing
to be able to see my vision on the tank and fenders. I was a little worried I would not be able to get my vision to your hands.
You are an exceptional artist. The paint on my bike turned out beautiful. It was also very easy to communicate with you. Every
time I wanted to see the progress, you were very accommodating to let me see it. It was nice to be able to go in the shop
and see everything. The whole experience with your shop was great. I would recommend your shop to anyone. Thank you again for all of your hard work." -Matt Completed November 2009
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Got it today, YOU ARE THE MAN, that’s all I can say. Great job, great price, thank you so much! - Kim Completed
October 2009
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"Great service good people to deal with" "I love the way the car sparkles in the sun." -Dave Completed September 2009
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"I had the Aero. package added to my 08 Viper and it looks great."
-Jim Completed August 2009
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"The car looked beautiful. We are so pleased we had you do the
work and return it to its original condition. The dash looks great. We are happy to have it back in our garage. The 1993
is still one of our favorites. Thanks for everything. We are looking forward to working with you in the near future."
-Larry and Nancy Completed August
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"I've won five trophies!" -Dale Completed
October 2008 |
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While I don't have a VIPER, their paint job on my topper was
first class, color match as close to perfect as I've ever seen. -Steve Completed July 2008/Reviewed
February 2010
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I
had a Nissan Quest repaired at 5d. Excellent to work with and excellent job. Since then my mom has had her Buick Enclave repaired
at 5D and my wife's cousin had the cab floor and rocker panels redone in his classic 1977 Chevy pickup. All were very satisfied.
I was happy to recommend 5D!!
-Doug R. A
5D Customer since June 2008/Reviewed Fall 2009
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I want to thank Ingrid, Scott, and Michelle for the help and guidance to get my car back on the road. Great
comments at car shows on the paint and stripes whenever and where ever I go. Thanks again, 5D, you're the best. -Tom Completed April 2008/Reviewed October 2009
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