At Fifth Dimension, we want to make sure our customers are completely satisfied.
Please take a  moment to fill out this survey!

 

Customer Satisfaction Survey

Contact Information

Please fill out the following information.
Feel free to remain anonymous.
Names, phone numbers, or email addresses are only required for those who wish to be contacted.

How did you hear about 5D?
(Hold Ctrl key to make multiple selections.)

Office

When you called 5D, with whom did you speak?

Did you feel the person you spoke to was friendly?
Did you feel the person you spoke to was knowledgeable?

Did you find our reception area clean, comfortable, and inviting?

Estimating Process 

Who was your estimator?

Did you feel your estimator was friendly?
Did you feel your estimator was knowledgeable?

Was your estimator able to address all of your needs?

Repair Process

Do you feel your vehicle was repaired in a timely manner?

How do you feel about the condition of the repaired area after repairs were completed?

Please rate the cleanliness of your vehicle at the time of pickup.

Website

Did you find our website helpful?

Do you feel our website is easy to navigate?

How often do you visit this site?

Do you feel your emails were addressed promptly and adequately?

General

Overall, please rate 5D's customer service.

Overall, please rate 5D's service and repairs.

How likely are you to recommend 5D to your friends and family?

Comments about 5D's website or services: